Privacy Policy
Effective Date: TBD (STILL UNDER CONSTRUCTION)
Last Updated: October 5, 2026
Coral Crown Adventures [LEGAL CORPORATE NAME] (“Coral Crown,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information in accordance with applicable privacy and data-protection laws, including the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.
This Privacy Policy explains how we collect, use, disclose, protect and retain personal information when you visit our website, communicate with us, or book our services.
1. WHO WE ARE
Coral Crown Philippines, Inc. dBA “Coral Crown Adventures”
Registered address: TBD
Coron, Palawan, Philippines
Email: [email protected]
Telephone/WhatsApp: +63 966 4016472
For privacy-related concerns, contact:
Data Protection Officer / Privacy Contact
Email: [email protected]
2. PERSONAL INFORMATION WE COLLECT
Depending on how you interact with us, we may collect:
name and contact information;
email address;
telephone or messaging details;
booking and travel information;
number and age category of travelers;
accommodation and pickup information;
nationality or other information needed for a particular booking;
information voluntarily provided concerning accessibility, dietary needs or other service requirements;
payment and transaction information;
correspondence and customer-service records;
website and device information;
IP address, browser and operating-system information;
cookies and similar technology information; and
other information reasonably necessary to provide the requested service.
We seek to collect only information that is reasonably necessary for the purposes described in this Policy.
3. HOW WE USE PERSONAL INFORMATION
We may use personal information to:
process and manage bookings;
communicate with customers;
coordinate tours with boat operators, guides and other suppliers;
process payments and refunds;
provide customer support;
communicate important operational or safety information;
verify booking information;
comply with legal, regulatory and accounting obligations;
prevent fraud and misuse;
improve our website and services;
maintain business records;
resolve disputes and complaints;
protect the safety and security of customers, employees and suppliers; and
send marketing communications where permitted by applicable law and, where required, with your consent.
4. LEGAL BASIS FOR PROCESSING
Depending on the circumstances, Coral Crown may process personal information because:
it is necessary to provide a service or perform a contract with you;
it is necessary to comply with a legal obligation;
it is necessary for legitimate business interests that do not override your applicable privacy rights;
you have provided consent where consent is required; or
another lawful basis recognized by applicable law applies.
5. SHARING PERSONAL INFORMATION
We may disclose information to persons or organizations reasonably necessary to provide the service, including:
boat operators;
tour guides;
transportation providers;
hotels or accommodation providers where relevant to the booking;
payment processors;
booking and technology providers;
communications providers;
customer-support providers;
professional advisers;
insurers where applicable;
government authorities where legally required; and
other service providers acting on our instructions.
We do not sell personal information merely because you make a booking.
6. INTERNATIONAL DATA TRANSFERS
Some of our technology, payment, communications or service providers may process information outside the Philippines.
Where applicable, Coral Crown will take reasonable measures required by applicable law to protect personal information when it is transferred to another country.
7. PAYMENT INFORMATION
Payments may be processed through third-party payment providers.
Where payment-card information is collected directly by a payment provider, Coral Crown may not receive or store the customer’s complete payment-card number.
Customers should review the privacy and security practices of the applicable payment provider.
8. COOKIES AND SIMILAR TECHNOLOGIES
We may use cookies, pixels, analytics tools and similar technologies to operate, secure and improve our website and, where permitted, understand how visitors use our website and measure marketing effectiveness.
Further information is provided in our Cookie Policy.
9. MARKETING
We may send promotional communications where permitted by applicable law.
You may unsubscribe from marketing communications by using the unsubscribe mechanism provided in the communication or by contacting us.
Operational communications relating to an existing booking may continue to be sent when necessary to provide the service.
10. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including providing services, maintaining business and accounting records, resolving disputes, enforcing agreements, preventing fraud and complying with legal obligations.
Specific retention periods may vary depending on the type of information and applicable legal requirements.
11. DATA SECURITY
We use reasonable organizational, physical and technical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss or destruction.
No method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
12. YOUR PRIVACY RIGHTS
Subject to applicable law and relevant exceptions, you may have rights to:
be informed about the processing of your personal information;
request access to personal information we hold about you;
request correction of inaccurate or incomplete information;
object to or restrict certain processing;
withdraw consent where processing is based on consent;
request deletion or destruction where legally applicable;
request information concerning disclosures or processing; and
lodge a complaint with the applicable privacy regulator.
To exercise a privacy right, contact:
We may need to verify your identity before completing certain requests.
13. EUROPEAN ECONOMIC AREA, UNITED KINGDOM AND OTHER JURISDICTIONS
Where applicable, Coral Crown will comply with mandatory privacy and data-protection requirements applicable to the processing of personal information of customers in those jurisdictions.
Additional rights or notices may apply depending on your location and the circumstances of processing.
14. CHILDREN
Our services are generally intended to be booked by adults or by persons authorized to make bookings on behalf of minors.
Where a tour permits minors to participate, information concerning a minor should be provided by or with the authorization of a parent or legal guardian where required by applicable law.
15. THIRD-PARTY WEBSITES
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices of third parties that operate their own websites or services.
16. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our services, technology or legal obligations.
The updated version will be posted on this page with a revised “Last Updated” date.
17. CONTACT US
For privacy questions, requests or complaints:
Coral Crown Philippines, Inc.
TBD
Coron, Palawan, Philippines
General Email: [email protected]
Telephone/WhatsApp: +63 966 401 6472